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My existing home

We've pulled together some of our most frequently asked questions to try and help you get the most out of your home.

Finding the perfect home

If your new to holiday home ownership, the buying process and where to start can be daunting. Here we've listed some information that can help you on your way.

General FAQs

From how to join our owners club, to information on job vacancies, this section can help to answer many questions.

See our most frequently asked questions

Other ways we can help

Is there anywhere I can find information on how to care and maintain my holiday home?

We want you to enjoy your holiday home or lodge and get the most out of it, so find out where to find advice and tips on how to look after it.

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I have condensation in my holiday home. Can you help?

Condensation in your holiday home can cause damage if not dealt with accordingly.

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What is the difference between EN 1647 and BS 3632 standard?

There are standards that are holiday homes and lodges must comply to. This answer helps demystify what they are so you can work out what's best for you.

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I've ordered a home and want to know when it will be arriving?

Once you've ordered, you'll be excited to take ownership of your home. Find out how to keep track of when to expect it.

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