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Help Centre
Help & Support How can we help?
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My existing home

We've pulled together some of our most frequently asked questions to try and help you get the most out of your home.

Categories

Finding the perfect home

General FAQs

Can I purchase touch-up paint for the aluminium cladding on my home?

Touch-up paint for the exterior of your holiday home or lodge will help keep your home looking it's best!

Can I purchase touch-up paint for the CanExel cladding on my home?

Our CanExel cladding supplier can supply touch-up paint for your cladding.

Can I remove the fixed seating in my holiday home?

Fixed seating is integral to your holiday home and we highly advise against removing this.

Can you help me find out the exterior colour of my holiday home or lodge?

We'll try our best to help you find information about your home. Make sure you have your serial number handy.

How can I get an update on an active warranty claim?

Please contact your park or distributor (whoever you reported the issue to).

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