The Willerby Warranty Scheme

The Willerby Warranty Scheme provides you with comprehensive warranty cover for 12 calendar months from the date you take ownership of your new home, providing you with total peace of mind. 

3 Year Parts

There is an additional two years’ parts warranty cover (after the initial 12 months) on the following items:

• Willerby manufactured fitted furniture

• Soft furnishings, chairs and upholstery (seating)

• Kitchen sink

• Shower cubicles and shower doors

• Sanitaryware, baths and taps 

• Sockets and switches

• Internal doors and internal door handles

• Gutters and fall-pipes

• Cladding

* Our CanExel® cladding is covered for 10 years by the manufacturer’s warranty on both the substrate and the paint finish.

5 Year Structural

There is an additional four years’ structural warranty cover (after the initial 12 months) on the following structural items and boiler:

• External doors

• PVCu windows

• Roof, walls and ceilings

• Carpets

• Boiler**

**The boiler warranty must be registered with the manufacturer within 30 days of the commissioning of the boiler and the boiler must be serviced annually by a Gas Safe registered engineer.

12 Year Chassis

We offer two principal types of chassis on our models either a Painted Steel Chassis or a Fully Galvanised Chassis*.

For Painted Steel Chassis** the anti-corrosion warranty*** is 2 years from the date of chassis manufacture or 1 year from the date of sale (to end user), whichever occurs first. The structural warranty is 5 years from the date of chassis manufacture. 

For Fully Galvanised Steel Chassis the anti-corrosion warranty*** is 12 years from the date of chassis manufacture or 10 years from the date of sale (to end user), whichever occurs first. The structural warranty is 15 years from the date of chassis manufacture.

*Please see our Model Comparison Guide on p130 for details of the type of chassis for your specific model.

 

**Please note that painted chassis, located within a coastal area, will require quarterly checks and possible periodic maintenance works carried out.

 

***Please note, the anti-corrosion warranty covers the perforation of the steel components such that the structural integrity of the unit is compromised, and does not cover cosmetic anomalies including the appearance of surface rust and that annual maintenance regimes should be followed in accordance with your Owners Handbook.

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