1. I am a current owner of a Willerby Holiday Home
[please complete all sections]
Yes No

2. I am interested in buying a Willerby Holiday Home
[please complete section 2 & 5]
Yes No

3. I am an owner of a holiday home from another manufacturer and am interested in buying a Willerby model
[please complete section 2, 4 & 5]
Yes No

4. I am new to holiday homes and would like further details
[please complete section 2 & 5]
Yes No

5. Does the promotional literature meet your needs?
Yes No

6. Do you find our website www.willerby.com easy to navigate and does it cover all your requirements?
Yes No

7. Would you like the ability to order your holiday home online?
Yes No

8. Did you receive adequate information with your new product?
Yes No

9. Are you satisfied with the quality of build and finish?
Yes No

10. Were you satisfied that you were able to collect your holiday home when you requested it?
Yes No N/A

11. Have you seen any improvement in Customer Service?
Yes No N/A

12. Has Customer Service communication improved?
Yes No N/A

13. Have you seen an improvement in Customer Service parts supply?
Yes No N/A

14. Are you satisfied with Customer Service engineer's performance?
Yes No N/A

15. Does the quality of the Customer Service meet your expectations?
Yes No N/A

16. Does the product offer a practical specification to your requirements?
Yes No

17. Are you satisfied with the quality of fixtures and fittings?
Yes No

18. Are you satisfied with the quality of the appliances?
Yes No

19. Does the practical use of the holiday home meet your expectations?
Yes No

20. Does the holiday home provide enough storage space?
Yes No

21. Does the holiday home design meet your expectations?
Yes No

22. Who is the manufacturer of your holiday home?

23. What is the model name of your holiday home?

24. Are you happy with the service your holiday home supplier provides you?

Name: *

House Name/Number: *

Address: *

Town/City: *

County: *

Postcode: *

Country: *

Telephone Number: *

ANTISPAM MEASURE - DONT FILL IN THIS FIELD

Email Address: *

Comments:

All entries are subject to the following terms and conditions:

Simply fully complete and submit the web survey to enter the prize draw to win a case of Champagne. Closing date for the draw is September 30th 2009. Only one entry per UK & Ireland household will be accepted and this draw is only open to UK & Ireland residents who are aged 18+. There is only one prize per draw and no alternative or cash prize is offered. The winner will be notified via email to the email address provided when completing the survey and within 30 days of the draw taking place. Delivery to a UK/Ireland address is included in the prize. This prize draw is not open to employees of Willerby Holiday Homes Ltd or associated companies, or their agents or families.

Willerby does not pass on your information to any third party organisations, however we may use your details to provide you with updates and information relating to our products and services, if you do not wish to receive any further details from Willerby please check this box.